Are you looking for a unique and eye-catching way to advertise your business or add a personal touch to your home decor? Look no further than our custom LED neon signs! With our fast production and shipping times, excellent customer service, and high-quality materials, we guarantee you will be satisfied with your purchase.
When can I expect to receive my sign after placing an order? For normal orders, the production time is 4-6 days, with shipping taking 5-8 days. If you need your sign in a hurry, we offer expedited orders for an additional $20, with production taking 1-3 days and shipping 5-8 days. We typically ship via DHL or FedEx Express for quick and reliable delivery.
What is your customer service policy? If your sign arrives damaged during shipping, please notify us within 4 days of receipt, and we will send you a replacement. We also offer a 3-year warranty for any quality issues. Simply send us a photo or video of the sign, and we will assist you in resolving the problem or send you a replacement or accessories. We will confirm all details of your sign before production begins, as custom products cannot be resold, and orders are non-cancellable.
Do you have any certifications? Yes, our signs are UL Listed and SAA certified for safe power supply, providing you with peace of mind knowing your sign meets industry standards for quality and safety.
How do I install the sign? Our signs come with everything you need for installation, including screws for mounting, brackets for hanging, 3 meters of adhesive for easy application, and an acrylic plate for displaying on a desk for an additional $30. If you need further instructions, please contact us, and we will be happy to assist you.
What will be included in the package? Your order will include the LED neon sign, a controller, and power supply, screws, wires, and 3M adhesive for installation, and a remote control for easy operation. Everything you need to set up your sign quickly and easily.
In conclusion, our custom LED neon signs are a fantastic way to add personality and style to any space, whether it be for business or personal use. With our fast production and shipping times, excellent customer service, and high-quality materials, you can trust that you are getting a top-notch product that will exceed your expectations. Order your custom LED neon sign today and see the difference it can make in your space!
