When can I receive my sign after ordering? For regular orders, production takes 4-6 days and shipping takes 5-8 days. For rush orders with an additional $20 fee, production takes 1-3 days and shipping takes 5-8 days. We typically use DHL or FedEx Express for shipping.
What is your customer service like? If your sign is damaged during shipping, please inform us within 4 days of receiving it and we will send you a new one. We offer a 3-year warranty for all quality issues. Simply send us a photo or video of the sign and we will help resolve the issue or send you a replacement or accessories. We will confirm the details of the sign with you before production as it is a custom product and non-refundable.
Do you have certificates? Yes, we have UL Listed and SAA certificates for safe power supply.
How do you install the sign? We provide screws for mounting, brackets for hanging, 3M adhesive, and an acrylic plate for desktop display at an additional cost of $30. If you need an installation guide, please contact us.
What will be included in the package? The package will contain the LED sign, controller, power supply, screws/wires/3M adhesive, and a remote control.
In today’s competitive market, having a unique and eye-catching sign for your business can make a big difference in attracting customers. LED signs are a popular choice for businesses looking to stand out and make a statement. If you are considering getting an LED sign for your business, here are some important things to know before making a purchase.
LED signs are a great way to attract attention to your business and create a memorable impression on customers. With bright, energy-efficient lights and customizable designs, LED signs are a versatile and effective marketing tool. Whether you want to display your logo, promote a sale, or simply create a welcoming atmosphere, an LED sign can help you achieve your goals.
When ordering an LED sign, it is important to consider the production and shipping times. For regular orders, production typically takes 4-6 days, and shipping takes an additional 5-8 days. If you need your sign in a hurry, rush orders are available for an extra fee, with production taking 1-3 days and shipping taking 5-8 days. We use trusted shipping carriers such as DHL or FedEx Express to ensure your sign arrives safely and on time.
Our customer service is dedicated to ensuring your satisfaction with your LED sign. If your sign is damaged during shipping, please let us know within 4 days of receiving it, and we will send you a new one. We offer a 3-year warranty for all quality issues, and we are happy to help resolve any problems you may encounter. Before production, we will confirm all the details of your sign with you to ensure it meets your expectations.
We take safety seriously and have obtained UL Listed and SAA certificates for our LED signs. These certifications ensure that our signs meet strict safety standards for electrical components and power supply, giving you peace of mind when using our products.
Installing your LED sign is easy with the included mounting hardware and options for hanging, mounting, or desktop display. We provide screws, brackets, 3M adhesive, and even an acrylic plate for desktop display at an additional cost. If you need assistance with installation, please contact us, and we will provide you with a guide to help you set up your sign.
When you receive your LED sign, the package will contain everything you need to get started, including the sign itself, a controller, power supply, screws, wires, 3M adhesive, and a remote control. With these accessories, you can easily set up and customize your sign to suit your business needs.
In conclusion, LED signs are a versatile and effective marketing tool for businesses looking to attract customers and create a memorable brand image. By considering the production and shipping times, customer service, certifications, installation options, and package contents, you can make an informed decision when purchasing an LED sign for your business.
